Ready to Transform Your Laboratory's Revenue Cycle?
Get in touch with our specialized support team to discover how we can streamline your operations, maximize reimbursements, and reduce administrative burden.
Multiple ways to connect with our Support team
Speak directly with our suport experts
Get detailed responses to your specific questions
Schedule an in-person consultation with our team
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Schedule an in-person meeting with our support team specialists
Monday - Friday: 8:00 AM - 6:00 PM EST
Saturday: 9:00 AM - 2:00 PM EST
Free parking available in the building garage
Fully wheelchair accessible with elevator access
Conference rooms, waiting area, and refreshments available
Quick answers to common questions about our laboratory billing services
We can typically onboard your billing and begin processing within 2-3 weeks. This includes setting up your account, integrating with your systems, training team, and establishing workflows.
We integrate with all major LIS and EHR systems including Epic, Cerner, Meditech, Sunquest, Orchard, and many others. Our team can also work with custom or proprietary systems.
Yes, we specialize in billing for complex laboratory tests including molecular diagnostics, genetic testing, toxicology, pathology, and other specialized areas with proper coding and documentation.
We guarantee a response within 2 hours for urgent issues and 24 hours for non-urgent inquiries. Our dedicated support team is available during business hours with emergency support options.
Our support team experts are ready to provide detailed answers and personalized solutions for your specific needs.